How to Order

OPTICAL FILTERS ORDERING GUIDE

Effective Date: Aug 1st, 2025

Ⅰ. Ordering Methods

A. Online Portal (Recommended for Registered Customers)

1. Account Registration

   • Access: www.ppoptics.com/register

   • Required Information:

     • Company or Personal Legal Name & Tax ID

     • Primary Contact (Name/Email/Phone)
       Technical Contact (For specification confirmations)

   • Verification: Account activated within 1 business day after document review.

2. Placing an Order

   • Step 1: Log in at www.ppoptics.com/login

   • Step 2: Choose the standard product or Navigate to “Request a Quote” → Upload filter specifications (e.g., center wavelength, bandwidth, coating type)

   • Step 3: Receive formal quote via email within 24hrs (standard products) / 48hrs (custom designs)

   • Step 4: Accept quote online → System generates Order Confirmation with terms

B. Sales Representative Assistance

• Contact Channel:

  • Email: [email protected]

  • Phone: +86 19223061279(Mon-Fri 9:00-17:00 [Beijing Time])

• Service Scope:

  • Custom filter design consultations

  • Urgent order prioritization

  • Bulk order (>50 units) discount negotiations

Critical Notes

• Payment Terms: Online Payment before shipment unless otherwise agreed in writing.

• Lead Time: Standard products: 2-3 weeks | Custom products: 6-8 weeks (subject to design complexity).

• Order Binding: Submission = Acceptance of Standard Terms & Conditions.

Need help?

Contact us at [email protected] for questions related to refunds and returns.